Public Relations Management Articles List

2 Articles Found

Shut Up and Use One of the Most Powerful Communications Tools  We at DPK Public Relations appreciated a recent post by Dan Rockwell, "How to Capture the Opportunity in Awkward Silence," from his Leadership Freak blog. It describes the value of leaders allowing silence in the midst of meetings or interviews. So often, silence in a meeting ratchets up tension and anxiety. It is the third rail of interpersonal communication - touching it can be deadly! However, this negative response to a moment of contemplation can be harmful. It can prompt people to rush and make statements or offer solutions that lack a solid foundation and are ill conceived.  Right out of college, I worked briefly selling cars. As is the case with many salespersons, we were coached to capitalize on the discomfort created by silence. Make a closing statement and ...