Tips for Measuring the Impact of Public Relations
Social Technologies Will Not Change What PR Can Accomplish or How It Can Be Measured We recently marked our 10th year as an agency and, personally, this is my 20th year in the public relations trenches. Over that time this profession has radically changed, but the basics -- what we can accomplish and how it can be measured have not changed. When I started at Ketchum, we had a single computer that had access to the Internet. Until Netscape software began circulating, the only way to connect to the Net was via AOL or Prodigy. I had a Prodigy account from my days as a journalist and we sometimes logged on using that -- and the office had a single AOL account to share as well. There were about 50 people in the office. Aside from that one connected computer, …